Our riders are our #1 priority! That’s why we have redeveloped the customer experience, making it faster, easier, and more convenient to access the system from the palm of your hand. Purchase, unlock and get riding in less than a minute directly from BikeChattanooga.com on mobile – your one-stop access to Bike Chattanooga. Think of it as a virtual kiosk in the palm of your hand for 24/7 on-the-go access using your mobile.
What you can expect is a clean look with a simplified purchase and checkout process designed to get you riding in no time! Members and customers can login using the mobile website to:
Go to BikeChattanooga.com and let us show you how easy it is to use
Step 1: Purchase a pass
Using the blue bar at the bottom of the screen, select ‘Purchase a pass’ and select from the pass options.
Step 2: Unlock a rideable
Next, input your customer and payment information then hit “unlock rideable”. Your location will be detected (make sure your location settings are on!) and you will be given a 5-digit ride code to input into the left side of the dock. Your ride code expires within 5 minutes of being generated.
Step 4: Ride, dock and repeat!
That’s it! This entire process takes less than a minute! Get riding the easier and faster way on your mobile at BikeChattanooga.com.
Reminder: Make sure to dock your bike before your 60 minute time limit to avoid overage fees!
In addition to new mobile website, you can still unlock a rideable through:
We look forward to helping you access the Bike Chattanooga system using this new method and look forward to seeing you rolling through the streets! Try it for yourself and discover how convenient it is.
