It’s important to practice safe and defensive cycling while riding Bike Chattanooga. If you are ever involved in an accident or have a problem with your bike during a trip, please call Customer Service at 1-888-925-4415. To ensure a safe and enjoyable ride, please take the following precautions:
Bike Chattanooga doesn’t provide helmets, but we strongly encourage all of our users to wear one. We’ve partnered with several Chattanooga bike retailers so users can purchase helmets and other accessories at discounted prices.
Before getting on a bike, perform an ABC Quick Check. That’s A for Air, B for Brakes, and C for Chain. Tires should be firm meaning you shouldn’t be able to pinch the tire with your finger nor should the tire compress when you sit on the seat. You shouldn’t be able to pull or push the bike with both brakes engaged. Finally, check to make sure the chain is taut, rust free, and free of debris. If you notice a problem, please push the “Wrench” button on the handlebars and choose another bike.
The City of Chattanooga has over 300 miles of bike friendly infrastructure. We encourage all Bike Chattanooga users to stick to these routes as often as possible.
Always ride with the flow of traffic, not against it.
Defensive cycling is the best way to keep yourself safe on a bike. This means the rider always obeys traffic signals, stops at intersections, uses crosswalks (where available), and yields to pedestrians.
Forget what you’re supposed to do in a certain situation? Check the stem between your handlebars for some quick tips on how to stay safe on your bike.
Even if you have a Bluetooth device or headphones, please don’t call, text or use your phone while riding. Please study your route beforehand or stop when using GPS.
When participating in a group ride, always ride single file or two abreast. Also, be sure to use hand signals when possible.